Privacy Policy – Fleete Express

At Fleete Express, your trust matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By shipping with us or using our website, you agree to the practices described here.

Last updated: Sat, 6th Sept, 2025

1. Information We Collect

  • Personal details: name, phone number, email address, home/office address
  • Shipment details: recipient’s name, address, contact information, and package contents (as required for customs)
  • Payment details: billing address, payment method, and transaction records
  • Technical data: when you visit our website, we may collect non-personal information such as browser type, device, and IP address

2. How We Use Your Information

  • Process and deliver shipments safely and on time
  • Communicate with you about bookings, updates, and support requests
  • Generate shipping labels and customs documents
  • Improve our website and customer experience
  • Comply with legal and regulatory requirements

We will never sell your personal data to third parties.

3. Sharing of Information

We may share your information only with:

  • Courier and logistics partners who help us deliver your shipments
  • Payment processors to complete transactions securely
  • Government authorities when required for customs clearance or legal compliance

All partners are required to handle your information securely and use it only for the intended purpose.

4. Data Security

We take data protection seriously. Your information is stored securely, and we use industry-standard safeguards (encryption, restricted access, and secure servers) to prevent unauthorized access, loss, or misuse.

5. Your Rights

  • Access the personal information we hold about you
  • Request corrections to inaccurate or outdated details
  • Ask us to delete your personal information (subject to legal or contractual requirements)
  • Opt out of marketing communications at any time

To exercise these rights, contact us at [Insert Contact Email].

6. Cookies and Tracking

Our website may use cookies to improve user experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings.

7. Retention of Data

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. Once no longer required, your data is securely deleted.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “last updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out to us:
Fleete Express
Email: contact@fleetexps.com